Netgear PMB0332NA ProSupport OnCall 24x7 Category 2

• Mfr Part Number: PMB0332NA
• 24x7 Technical Support, allowing you access to our Global Support Centers (GSC) 24 hours a day, 7 days a week and 365 days a year.
• 24x7 Remote Diagnostics performed by our technical experts who access real-time configuration parameters, hardware and software revision levels, and port statistics for prompt resolution of technical issues.
• Express hardware replacement for arrival within next business day (NBD)*. This service ensures that you will receive the replacement hardware promptly in the unlikely event the product under coverage is down due to a hardware issue.
• Escalation management with Plan of Action (POA).
• Online services entitling you to privileged information and services such as personalized support cases, online problem escalation, known problem reports, release notes, troubleshooting guides, and software maintenance releases.
• Software Maintenance Releases Notification, a service that automatically sends you an email notification upon the availability of maintenance and patch releases, as well as enhancements.
• Applicable NETGEAR Products
• FS752TPS FSM7326P FSM7328PS FSM7328S FSM7352S FSM750S GS724TP GS748T GS748TP GS748TR GS748TS GSM7212 GSM7224 GSM7224R GSM7312 RND4XXX